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Testimonials

See what our customers say about our services...
The following are testimonials and reviews from our clients. We really appreciate all the kind words from our clients and appreciate their business!

The three professionals that came to my home did a great job packing and caring for my items. This was my first time hiring movers on my own and I was quite apprehensive having strangers coming to my home and touching my items. But after meeting the professionals, I was comfortable. The professionals arrived on time. After moving all of my items out of my apartment, they even cleaned up! I was not expecting that. There was no damage to my apartment after we moved things out. They really were careful with my things and took the time to ensure not to damage walls or doors of both of my apartments. The professionals started at 9:30 a.m. and finished packing, moving, and unpacking by 6 p.m. I was even more amazed that Shimon went out of his way to fix my dining table that I broke months ago. I cannot even express how great the professionals were. While there was miscommunication with someone in their office after the move, Jake’s business manager personally called me up to clarify and thank me for my business. This made all the difference. Thank you Jake’s for the wonderful and professional customer service.

Becky L.

This was a same-day move within the same apartment complex, but between two different buildings.  It required full packing and unpacking and included a lot of unfinished packing on the fly.  They were punctual, showing up exactly on time.  They were uniformed and brought with them all the necessary padding, wrap, carts, etc.  It was a long day made shorter through team work. The cost was on budget and consistent with their quote with no unexpected charges. Days later, once I had a chance to open and go through most all of the boxes, I was impressed with the thoroughness and care they took when packing and boxing.  Absolutely nothing was damaged, stolen, or dirty or wet (even though it was raining towards the end of the move).  I would be happy to recommend Jake’s Moving and Storage and they will be the first I call for my future moving needs. One last thing, about six months after my move, John, from Jake’s Moving gave me a call.  It was a quality check call and he asked if I would consider making a post.  Since I had a good experience with Jake’s, I agreed to write a review but I declined his offer of a gift card.

Doug

This was the second time I used Jake’s Moving and Storage. Considering how “questionable” and unreliable moving companies can be in this country, it was a pleasure to use this smaller family owned and operated moving company again, moving my things from storage to a new townhouse in Potomac. They gave me their price at the beginning, which included EVERYTHING and were very professional at all times.  There were no surprises at the end like charges for wrapping, bubble, paper, etc.  In the past, I never had a moving company that actually charged what they initially quoted.  I would highly recommend them for your moving needs.

David B.

I LOVE Jake’s Moving and Storage!  I took advantage of both — moving and storage — and it was the best decision of my entire move.  Until I connected with Jake’s, I was totally stressed out.  I couldn’t imagine how I could orchestrate all the things I wanted to do — move some things into storage to stage my house, move some into the new house as soon as possible, and then do a final move after settlement.  Jake’s motto was “whatever you want, we can do it.”  I was suspicious because their price came in at half the cost of other movers.  Not only did they do everything they promised for a great price, but they provided packing supplies, gave personalized service and gave me a courteous, hard working and trustworthy moving team (same guys on all three legs of my move).  Boxes marked “fragile” were treated with extreme care, hard-to-pack items were transported without a glitch. I’d give more than 5 stars if ratings allowed.

Jo E.

Shimon from Jake’s Moving and Storage was so great and honest. They were professional and delivered the best service. They were on time and extremely accommodating. We didn’t have to do anything. They did everything for us. Very professional and excellent experience!

Antonio Berstrike

I would like to thank Jake’s Moving and Storage for the special favor you did for me by moving some of my file cabinets to your storage facility. The move of the content of my house was perfect. You have my recommendation and I give you 5 stars!

Kristina Hamilton

Great moving company! From the estimate and reservation to the actual move, these guys were great! Shimon, the owner, was the one who took my reservation and when I called back with questions he was quick to get back in touch with me. On moving day, he called ahead to give me a heads up about his estimated time to my place and was there on time. My move took 4 hrs from start to finish. My furniture and art pieces were packed, wrapped, and protected. No extra cost for extra packaging materials. After many moves and many nightmarish experiences with moving companies, I’m so glad I found one that delivered great service.

Eric H.

Jake’s Moving was such a great choice. The flat fee was reasonable, and I certainly appreciated no hidden fees when the movers arrived and helped pack up extra miscellaneous items I had forgotten to pack, or hadn’t known how to pack properly. The moving team was courteous, efficient, and professional. I hate moving, but they made it a pretty painless experience, and were good-natured throughout the process. Phone calls with the management to arrange the move and follow up afterward were equally pleasant and professional (which I really value since I am usually short on time and patience). If I move again, I’ll be sure to go back to Jake’s!

Smb

My husband and I were relocating from MD to NC and we contacted Jake’s Moving and Storage to relocate us. Jake’s Moving & Storage gave us an extremely reasonable quote and we hired them for a full service move. They came and packed and protected all of our items in one day and came the next day to load and deliver. What we really liked about their service was the consistency with the workers. The same guys were used throughout the entire move. The guys were professional with lots of experience. We suggest anyone looking for moving services to use Jake’s Moving and Storage.

Pettigrew

We moved from a 2 BR apt to another 2 BR apt. We received a phone call five minutes before the crew’s arrival, asking us if they could come a half hour early. Great! They got there and got right to business.  We had 55 steps up the apartment we moved out of, and 55 more steps at the apartment we moved into to. These guys never stopped the whole time. I even bought them lunch and they did not take a bite until the move was complete. They wrapped everything neatly and broke down our furniture without ruining any of it. They even removed our light bulbs from our lamps and wrapped the bulbs! Jeff was friendly and helped speak on behalf of the crew and owner when the owner was preoccupied, which was very helpful. They all had a great attitude even when you knew they were completely exhausted from all the steps. Shimon allowed us to add 30-40 boxes as well as a patio set and never charged us extra for it.

Carrie

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